Rabu, 24 Juli 2019

Free Download F this Test: Even More of the Very Best Totally Wrong Test Answers, by Richard Benson

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F this Test: Even More of the Very Best Totally Wrong Test Answers, by Richard Benson

F this Test: Even More of the Very Best Totally Wrong Test Answers, by Richard Benson


F this Test: Even More of the Very Best Totally Wrong Test Answers, by Richard Benson


Free Download F this Test: Even More of the Very Best Totally Wrong Test Answers, by Richard Benson

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F this Test: Even More of the Very Best Totally Wrong Test Answers, by Richard Benson

Review

" F this Test looks at the very best of very wrong test answers. Across a full day's worth of classes, from English to the performing arts, Richard Benson has collected real answers from tests where students, faced with total blanks, took the lower road and went for the funny. Perhaps that's what the F stands for - funny? Because there are plenty of good laughs to be found in this short collection." Geek Dad

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About the Author

Richard Benson is the author of F in Exams, F for Effort, and several other humor books. He lives in London.

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Product details

Paperback: 128 pages

Publisher: Chronicle Books (March 18, 2014)

Language: English

ISBN-10: 9781452127767

ISBN-13: 978-1452127767

ASIN: 145212776X

Product Dimensions:

5.1 x 0.5 x 7 inches

Shipping Weight: 4 ounces (View shipping rates and policies)

Average Customer Review:

4.3 out of 5 stars

70 customer reviews

Amazon Best Sellers Rank:

#164,395 in Books (See Top 100 in Books)

I have read many laugh-out-loud test answers online and in books. There is a sameness about the answers in this collection. They seem as if a single person wrote every answer and with the same degree of snarkiness. Unfortunately, I didn’t find this book entertaining or clever.

British humor and sense of understatement reighs here. I am of the opinion that the students who made up these answers should get an E or an American A for comic imagination. The author is good at the presentation of the answers in his books, which often included the drawings and doodles found on the test papers. Good for a belly laugh after a long tense day at work.

Richard Benson's series of books on this topic are a side-splitting, good read! We have ALL of them, and there are favorites that we read again and again. It just goes to show, that even though the students are going to "fail" the test, they surely won't "fail" in their ability to "pass" through life with a sense of humor!

Absolutely hysterical read! Purchased this as a stocking stuffer for a teacher and everyone was entertained and laughing for hours! Any teacher will appreciate it!

First saw one of the books in this series at a coffee shop and we laughed so hard I had to buy them. If your sense of humor tends toward laughing at others' mistakes, this will be hilarious for you. No harm, no foul!

This book is hilarious!!! I bought this for my high school son who is ALWAYS testing. My husband and I have both read this book & laughed the entire time!

I gave this to my brother in law who is a teacher as a gift for Christmas. He really enjoyed it and we all got a kick out of it!

It's funny but in a very smart funny kind of way. It seemed like something my son would enjoy but most of the references are way over a 12 year old's head. It would work well for any adult, but just didn't work well for my purposes.

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Sabtu, 22 Juni 2019

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Jumat, 03 Mei 2019

Ebook The Stop: How the Fight for Good Food Transformed a Community and Inspired a Movement, by Nick Saul Andrea Curtis

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The Stop: How the Fight for Good Food Transformed a Community and Inspired a Movement, by Nick Saul Andrea Curtis

The Stop: How the Fight for Good Food Transformed a Community and Inspired a Movement, by Nick Saul Andrea Curtis


The Stop: How the Fight for Good Food Transformed a Community and Inspired a Movement, by Nick Saul Andrea Curtis


Ebook The Stop: How the Fight for Good Food Transformed a Community and Inspired a Movement, by Nick Saul Andrea Curtis

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The Stop: How the Fight for Good Food Transformed a Community and Inspired a Movement, by Nick Saul Andrea Curtis

Review

“The Stop is an inspiring true story about how a low-income neighborhood used good food to take charge of its community—it’s a great lesson for all of us.”—Jamie Oliver"The Stop is one of those forward-thinking groups pointing the way to the future of good food.” —MARK BITTMAN“The riveting inside story of a food bank that through perseverance and principle turned itself into one of our most visionary movements for justice and equality.”—NAOMI KLEIN, author of The Shock Doctrine and No Logo   “In clear and honest prose, [Saul and Curtis] share their struggles and hope with plain talk through tough decisions. How better to learn about ending hunger than through the story of a former food bank whose aim was to put itself out of business?”—RAJ PATEL, author of Stuffed and Starved“This is an important book. The Stop is no ordinary account of the substantial benefits of soup kitchens to servers and served. It is an impassioned account of how to create food systems that foster independence and eliminate the indignities of charity. Saul and Curtis put a human face on poverty. If you want to know what today’s food movement is really about—and why it is anything but elitist—read this book.”  —MARION NESTLE, Professor of Nutrition, Food Studies, and Public Health at New York University and author of What to Eat “The Stop reads like a compelling novel…but it’s all real. This book enables readers to join the frontier of true democracy, where we hear the voices, smell the aromas, and feel the stories of people creating communities of mutuality. Food becomes the ‘uniter’ of cultures and generations—where each of us feels respect and has voice. Read it and see possibilities for yourself and our world that maybe you’ve never seen before.” —Frances Moore Lappé, author of EcoMind and Diet for a Small Planet  

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About the Author

NICK SAUL was executive director of The Stop Community Food Centre in Toronto from 1998 to 2012 and is a recipient of the prestigious Jane Jacobs Prize and the Queen’s Jubilee Medal. He is now president and CEO of Community Food Centres Canada, an organization that will bring the innovations of The Stop to communities across the country. www.cfccanada.ca   ANDREA CURTIS is an award-winning writer and editor. Her family memoir, Into the Blue: Family Secrets and the Search for a Great Lakes Shipwreck, won the the Edna Staebler Award for Creative Non-Fiction. Curtis's first children’s book is What’s for Lunch? How Schoolchildren Eat Around the World. www.andreacurtis.ca

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Product details

Paperback: 320 pages

Publisher: Melville House (September 24, 2013)

Language: English

ISBN-10: 9781612193496

ISBN-13: 978-1612193496

ASIN: 1612193498

Product Dimensions:

5.4 x 0.8 x 8.2 inches

Shipping Weight: 10.6 ounces (View shipping rates and policies)

Average Customer Review:

3.9 out of 5 stars

5 customer reviews

Amazon Best Sellers Rank:

#299,590 in Books (See Top 100 in Books)

I think this is a must read for everyone. The problem of hunger has reached all time highs in this country. This book chronicles an approach truly dealing with the problem compared to a weekly band-aid approach.

Nick Saul has provided a trenchant analysis of the food bank system while telling the stories of people who have tuRned to them for survival. While exposing the growing reliance on food pantries and soup kitchens to feed food insecure people, he shows a way forward to end hunger.

An awesome tale. I found it inspiring and surprising - so much can be achieved!

Awesome and inspiring read!

Really low res images - in a frickken cookbook - that's stupid. DO NOT BUY, you may as well read it from toilet paper given how crap the quality was.

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Minggu, 28 April 2019

Download Long-Run Economic Relationships: Readings in Cointegration (Advanced Texts in Econometrics)

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Long-Run Economic Relationships: Readings in Cointegration (Advanced Texts in Econometrics)

Long-Run Economic Relationships: Readings in Cointegration (Advanced Texts in Econometrics)


Long-Run Economic Relationships: Readings in Cointegration (Advanced Texts in Econometrics)


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Long-Run Economic Relationships: Readings in Cointegration (Advanced Texts in Econometrics)

Review

"Together these papers should serve to bring the reader up to speed on the conceptual approaches to cointegration, provide a nice foundation for those who'll dig deeper into the theoretical structure, and give the applied reader at least a few examples of well-executed applications. This book could serve equally well as an introduction to cointegration for graduate students and for econometric practitioners and other professional economists interested in keeping up with developments in this exciting area."--The Southern Economic Journal"A most delightful book. Most topics of current interest related to cointegration are discussed in this book."--Sunil Sapra, California State University"This is an awaited collection for both graduate students and researchers who are interested in civilization."--Yin-Wong Cheung, University of California, Santa Cruz

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About the Author

C. W. J. Granger is at University of California, San Diego.

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Product details

Series: Advanced Texts in Econometrics

Paperback: 312 pages

Publisher: Oxford University Press; 1 edition (November 12, 1992)

Language: English

ISBN-10: 0198283393

ISBN-13: 978-0198283393

Product Dimensions:

6.1 x 0.7 x 9.2 inches

Shipping Weight: 15.7 ounces (View shipping rates and policies)

Average Customer Review:

5.0 out of 5 stars

1 customer review

Amazon Best Sellers Rank:

#478,738 in Books (See Top 100 in Books)

This is one of the best texts on Cointegration.I find it very accessible but not watered down.The books in this series are the best place to learn about cointegration!!

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Sabtu, 16 Maret 2019

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Ebook Free Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations, by Leonard L. Berry

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Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations, by Leonard L. Berry

Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations, by Leonard L. Berry


Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations, by Leonard L. Berry


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Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations, by Leonard L. Berry

From the Back Cover

Prescriptions for Service Success “Quite possibly the most important management book to appear in more than a decade…essential reading for the leaders of any type of organization.”-Gerald Zaltman, PhD, author of How Customers Think “This book reads like a thriller taking you into the heart of a great organization and peeling off, layer by layer, the secrets of creating incomparable performance for your customers and your partners. It should be read by everyone in business.”-Philip Kotler, Ph.D., S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University “A landmark. Through deep study, respectful listening, and eloquent reporting, the authors connect 'service success' to the very core of healthcare's mission and to the very soul of the healthcare workforce.”-Donald M. Berwick, M.D., MPP, president and CEO, Institute for Healthcare Improvement “This book is an essential read for those managing labor-intensive, highly interactive service businesses, and offers thought provoking guidance to anyone seeking to build a customer-focused culture.”-George Day, Ph.D., Geoffrey T. Boisi Professor and codirector, Mack Center for Technological Innovation, Wharton School, University of Pennsylvania “Berry and Seltman have now defined a new gold standard for service with their extraordinary assessments of the prestigious Mayo Clinic's service culture and management.”-James D. Rogers, chairman/CEO, Kampgrounds of America Inc. “An extraordinary book that provides wonderful lessons in how to build and sustain service excellence in any business organization. It also offers superb insights on how unshakable core values can drive a successful culture.”-Stephen W. Brown, Ph.D., Executive Director, Center for Services Leadership, W.P. Carey School of Business, Arizona State University

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About the Author

Leonard Berry, PhD, is Distinguished Professor of Marketing, and holds the M.B. Zale Chair in Retailing and Marketing Leadership in the Mays Business School at Texas A&M University. He is also Professor of Humanities in Medicine, College of Medicine, Texas A&M Health Science Center. Dr. Berry is the author of several service quality bestsellers and the recipient of the 2007 American Marketing Association/Irwin/McGraw-Hill Distinguished Marketing Educator Award and the 2008 Paul D. Converse Award. Kent Seltman, PhD, served as director of marketing at Mayo Clinic from 1992 through 2006. With more than 25 years of experience in healthcare marketing, Dr. Seltman writes and lectures frequently on marketing and branding. He also served as editor of Marketing Health Services, published by the American Marketing Association.

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Product details

Hardcover: 312 pages

Publisher: McGraw-Hill Education; 1 edition (June 9, 2008)

Language: English

ISBN-10: 0071590730

ISBN-13: 978-0071590730

Product Dimensions:

7 x 1.1 x 9.2 inches

Shipping Weight: 1.3 pounds (View shipping rates and policies)

Average Customer Review:

4.2 out of 5 stars

67 customer reviews

Amazon Best Sellers Rank:

#160,275 in Books (See Top 100 in Books)

I read a good deal of Discovering the Soul of Service - also by Mr. Berry - in conjunction with a Business Plan I wrote for an Econ class in college. I could have sat and read the entire thing, but didn't have the time ----- so I BOUGHT IT! :)Then I came across THIS title: Management Lessons From Mayo Clinic, a clinic "referenced" in the above-mentioned book. Mayo has been my family's clinic for over 30 years, and I can attest to the accolades bestowed upon this organization! In 30+ years, I have come in contact with only 2-3 employees I found unacceptable in the field of service! I'm thinking that's a near-impossible feat!So I found and bought this one, as well, right here on Amazon - my favorite site from which to make purchases.

Many services, including practice management, share common dynamics with healthcare services in general:- Intangible core benefit; it comes from a performance, and customers incur an expense rather than acquire tangible assets (except for outsourced billing),- High risk service. Under-performance carries severe consequential damages,- Labor- and skill-intensive performance, contributing to considerable variability between service providers,- Physical presence of the customer receiving the service, requiring time and place synchronization with service provider,- Perishable service. When the resources available to deliver the service are unused, the value that they might have created, perishes,- Customer demand for the service is unevenly distributed and sometimes urgent,- Diverse customer needs and preferences, requiring the service provider to maintain a portfolio of skills and resources,- Multiple resources contribute to the customer experience, necessitating coordination of their performances,- Complex service chain with numerous interdependent components,- Service reliability - accuracy and dependability - are essential for success.The key question for any manager is: "if our organization were to disappear overnight, would customers really miss us?" For Mayo Clinic, the answer is yes, and that's why it attracts and retains talented people and inspires their efforts. Mayo offers the court of last resort for many patients. A career at Mayo clinic provides a daily opportunity to apply their core values.The Mayo Clinic model is built on three core values: place the interests of the patient above all other interests, pool talent to create teams of specialists working together, and deliver clinical care with time-condensed efficiency. At Mayo Clinic, the core strategies and core values converge - the strategies are so embedded that they become core values. Its most impressive accomplishment is how well they execute these strategies for more than a century.In organizations that deliver consequential, complex, variable, and personal service, the performance is critically important. The brand comes as the by-product of consistent focus on the service experience of patients. Customers become marketers and the conveyors of information that can help those they know. A labor-intensive service brand can be only as good as the people creating the experience that forms brand meaning. The Mayo Clinic has created its brand through emphasis on operations. They created a world-class service organization we performing well for one customer at a time and relying EXCLUSIVELY on the word of mouth - for nearly a century, they had no marketing department. An astonishing 91 percent of patients praise the clinic to an average of 40 other patients and generates on average five new patients.Mayo Clinic brand heroes are the industrial engineers who design the service processes and the line employees who perform their services one patient at a time. They design their processes by paying a special attention to customer perception, by orchestrating the clues for quality. They understand that customers act as detectives continuously looking for clues in order to form an opinion about their experiences. For example, does a service experience make customer feel safe, confident, efficient, smart, respected. or worthy, or does it have the opposite effects?This book is required reading for anybody who wants to create and manage a service organization with a Mayo Clinic reputation.

I was a patient at the Mayo Clinic in Phoenix and could not believe how wonderful the hospital is to all of its patients. Read the book and I understand! Great read, and the stories are incredibly heartwarming. I am forever grateful and proud to have been cared for by such a wonderful team. The book is definitive and a model for how a hospital must be operated!

The subject, how to provide top quality health service and survive as a non profit organization for a hundred years is facinating and the book contains a detailed description of the Mayo Clinic, its core values and strategies. I have no practical knowledge when it comes to working for or being admitted to one of the clinics but I miss the story about the pitfalls, what is the biggesr challenges in such a gigantic structure based on a set of core values from the beginning of the last century ?

This book merely deals with health care delivery at Mayo Clinic, one of the best run HSOs worldwide. It examines intricate processes at various practices or product lines and they how are managed. It exposes a culture that is well understood by the employees and how that culture is vivid in the care for every patient.With that said, the material is applicable to any service organization. The concepts can be applied in delivering service to customers. For example, personable and customizable service is a key to retaining customers and scoring high on customer satisfaction surveys. Treating customers differently than competitors is what keeps those customers coming back and become a free advertisement to the organization.The book is well written and easy to understand.

Mayo Clinic is part of the American vernacular, and synonymous with excellence in health care. Did you ever wonder how the organization achieved such remarkable level of awareness inarguable brand associations? In Berry and Seltman's book, you'll learn that it had little to do with promotion, and everything to do with values. Preservation of the values of the Drs. Mayo is baked into the "product" of Mayo Clinic, which, of course, is a service.If you are in the service industry, then you know that product features are defined by the service experience, and the benefits are determined by customer satisfaction. Both are intangibles.Mayo Clinic has applied manufacturing process improvement (Six Sigma, LEAN, et al) to healthcare systems to improve the patient experience. For in the end, Mayo's management understands that the patient outcomes define product quality, and patient satisfaction is the promotion.With all the hoopla today surrounding social media and marketing, an interesting sidebar to this book is the realization that Mayo's brand was built entirely through social networks; patients travel around the world for treatment at the clinic, and return home to tell the tale to friends and family. Quite obviously, the majority of the stories told have been positive. This book helps us to understand why.

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